Municipal clerks always have a lot on their plates, but this year is a real doozy. The presidential election, coupled with a global pandemic, has led to countless changes and a lot of ambiguity. Read on to hear how clerks have risen to the challenge (as always).
Over $2 trillion dollars has been released in the 2020 CARES Act, but not all recipients have been given equal shares. In this post we breakdown how state and local governments have been allotted different totals and what they've been told they can (and cannot) spend the money on.
Identity theft doesn’t just affect individuals, it can also have devastating effects on businesses and government. We live in a world that is “protected” by thousands of invisible gateways that hackers are learning newer and newer ways to get into. Read our quick tips on password best-practices.
We want to challenge government agencies to constantly be evaluating software to meet their organization's current needs. Read our audit guide to reviewing technology vendors.
Our engineering and design team just released our new and improved All Requests page. It’s look and feel is different, but we made sure to preserve the core functionality and experience. Learn more about the process and what went into the new page.
Can you answer the question “what is a public record” if asked on the spot? Interested in the unique exemptions certain states have in their definition of public records? Read on to learn more about these vital pieces of government transparency.
Our customers have been telling us that there is a big social component to their jobs and working remotely has been quite the adjustment. Working without the constant hum of colleagues and constituents can be a difficult transition. There are lots of novel ways to connect. This post details those.
Tune in as we sit down with Jihan "Gigi" Soliman, the Assistant City Attorney for the City of Miami to discuss the city's trials and tribulations on public records management during COVID-19. This webinar is Florida-specific.
There are lots of organizations out there that help local governments and communities by offering research, events, and resources. They help to share news, best-practices, and are communities unto themselves. Learn more and get connected.
Tune in as we chat with our customer Eugene Park, the Deputy Port Attorney at the Port of Oakland as he talks about his experience navigating the many "new normals" that COVID-19 has caused in his agency.
Listen in as we talk with customer Gavin Young, the Senior Director for Public Records at UNC Chapel Hill, to discuss the public records trials and tribulations that COVID-19 has caused.
We had the opportunity to sit down with Linda Mendenhall, the Deputy City Clerk and Charity Callahan, City Clerk Specialist of Avondale Arizona to discuss their trials and tribulations on public records management during COVID-19. Listen in!
An all-too familiar problem still plagues many governments---spreadsheets. They are manual, prone to errors, and are just simply inefficient. Learn why spreadsheets are bad for your government and ways to overcome them.
Listen in to a recent talk we had with customer Lissa Herrera, the Records Manager/Legal/City Clerk of Las Cruces, NM, to discuss the public records trials and tribulations that COVID-19 has caused.
Don't miss our recent chat with Renée Kingston, the Assistant City Administrator/City Clerk of Camdenton, MO, to discuss the public records trials and tribulations that COVID-19 has caused.
There are so many resources to help with remote work online, but oftentimes they’re not obvious or easy to find. We’ve put together a list of helpful remote work resources to get local government employees through this pandemic.
Those new to working from home are probably facing difficulties in maintaining focus and keeping on-task. Many states have enacted extensions for certain business processes like records requests management, but that just means there’ll be a backlog waiting once shelter-in-place is over. Keeping up with or getting ahead of certain tasks will help those in local government to transition back to more “normal” working conditions easier.
Text messages are a new medium of public record that government agencies have to manage. They’re messy, they’re hard to get ahold of, and they’re clogging up public record pipelines. Read on to get expert tips on how other agencies manage text messages and get best practices on how to tackle them.
What exactly is 508 compliance? Who needs it, what does it look like, and why should governments insist on vendors being 508 compliant?
Managing record requests can be burdensome. It can be time consuming. Sometimes it’s ambiguous. Laws are always changing. New record types pop up all the time. We want to offer easy, actionable steps to help governments move towards a better FOIA management system. We want to show how simple it can be.
Reviewing a high volume of files is often time consuming, can create a disorganized workflow, and may become a barrier to releasing documents in a compliant manner. RapidReview allows you to organize requests, easily extract emails, batch redact information, and quickly review documents for responsiveness to create a smoother workflow for everyone who needs access.
"Proactive Publishing" of FOIA requests allows governments to manage and preserve government information while allowing communities to easily get the information they seek. Read on to find out what that means and see examples of governments proactively publishing.
Records requests are increasing nationwide as requesters have become more engaged and empowered. We sat down with Eugene Park, the Deputy Port Attorney for the Port of Oakland, to discuss some of the best practices agencies can employ to lower their risk of litigation.
Here at NextRequest we spend a lot of time thinking about ways to improve public record requests. We also spend a lot of time talking with government staff all across the country, which helps us understand all the great things people are doing to streamline their work. Here are some of the best practices we've seen.
Whether you call it FOIA, Public Records, Open Records, Sunshine or any number of other names, a government's process of releasing information to the public should be easy, repeatable, and measurable.
NextRequest is the records request management platform helping governments to simplify their FOIA management.