Text messages are a new medium of public record that government agencies have to manage. They’re messy, they’re hard to get ahold of, and they’re clogging up public record pipelines. Read on to get expert tips on how other agencies manage text messages and get best practices on how to tackle them.
Across the U.S. transit agencies have seen an uptick in requests. Why? How can transit agencies better manage this influx of requests to demonstrate a commitment to public trust and transparency?
What exactly is 508 compliance? Who needs it, what does it look like, and why should governments insist on vendors being 508 compliant?
Managing record requests can be burdensome. It can be time consuming. Sometimes it’s ambiguous. Laws are always changing. New record types pop up all the time. We want to offer easy, actionable steps to help governments move towards a better FOIA management system. We want to show how simple it can be.
State FOIA laws are always in-flux. Understand how the passing of Oregon’s Senate Bill 481 affects how the state's governments are required to respond to and manage public records requests.
Reviewing a high volume of files is often time consuming, can create a disorganized workflow, and may become a barrier to releasing documents in a compliant manner. RapidReview allows you to organize requests, easily extract emails, batch redact information, and quickly review documents for responsiveness to create a smoother workflow for everyone who needs access.
"Proactive Publishing" of FOIA requests allows governments to manage and preserve government information while allowing communities to easily get the information they seek. Read on to find out what that means and see examples of governments proactively publishing.
Our very own Customer Support Specialist, Rosellen Schwartz, reflects on some of the happy surprises she encountered on her recent customer tour in Washington State.
We've encountered so many security-related acronyms in our ongoing quest to meet and exceed the security needs of our customers that we've almost lost count. We wanted to break those acronyms down to explain both what they mean but also what they mean to our FOIA customers.
A recent whitepaper by The Sunlight Foundation on the relationship between open data and FOIA is packed with eye-opening facts and figures on how open data has been changing local government. We wanted to dig in discuss the findings further so we reached out to the foundation to chat more on what inspired them to research this topic.
California Police Departments are likely to experience a significant increase in records requests after January 1st because of the recently passed SB1421. If you've been considering getting a public records solution now is the time.
Now more than ever we need engaged citizens---so that's why NextRequest took Election Day off. We hope that more companies can be inspired to empower their employees with the time needed to vote.
Government officials <3 karaoke! If you missed out on our 2018 ICMA Karaoke Happy Hour in Baltimore, read our recap on the evening's fun!
We've been seeing a trend in agencies adopting our records request management software one department at a time. Learn how the Unified Government of Wyandotte County, Kansas and Kansas City, Kansas (WYCOKCK) has been expanding the software into multiple departments.
We really do have superhero customers out there who are spreading the word on NextRequest. This blog post is about Allison Ferreira, the Super Records Access Officer (RAO) of Middleborough, Massachusetts, and how she’s inspired us and fellow MA clerks.
We gathered a panel of Bay Area government experts to chat about the gray area between transparency and privacy. They had some amazing real-world examples on how they balance what information is made public. Read about it here.
As one of the newest members of the NextRequest family we wanted to highlight the Borough of Belmar and it’s Municipal Clerk, April Claudio, in a new blog series we’re calling “Meet a Public Records Rockstar”. Read on to learn about April and Belmar’s story.
Public records management can get clogged with repeat requesters, called vexatious requesters. Read about the history of the vexatious requester, ways you can spot them, and methods in which different governments and agencies have addressed them.
Records requests are increasing nationwide as requesters have become more engaged and empowered. We sat down with Eugene Park, the Deputy Port Attorney for the Port of Oakland, to discuss some of the best practices agencies can employ to lower their risk of litigation.
We're excited to announce a thrilling new partnership with Smarsh, Inc., a leading data archiving solution for government entities. Our partnership will allow agencies around the country to better manage their public records requests. Read on to see how it will work.
Sunshine Week 2018 is just around the corner and this year we're joining in on the conversation of government transparency. Read on about our how Sunshine Week came to be and how you can make a difference.
As we continue to grow as a company we want to remain actively focused on growing our internship opportunities. We've just said "see you later" to our latest intern. Read on to learn more about his experience.
A getting started guide for the State of Washington's reporting requirements for HB1594, an update to the Public Records Act. In this post we’ll review the reporting requirements and how to help you meet them as easily and painlessly as possible. Read on to get started!
Here at NextRequest we spend a lot of time thinking about ways to improve public record requests. We also spend a lot of time talking with government staff all across the country, which helps us understand all the great things people are doing to streamline their work. Here are some of the best practices we've seen.
Bipartisan legislation in the State of Washington would update the current Public Records Act allowing, among other things, government agencies to charge for digital records. Currently charges can be assessed for paper copies only.
We're excited and honored to be named to the 2017 GovTech100. The GovTech100 highlights the most innovative companies focused on serving state and local government. It's fantastic to see new companies join the list as well as some good friends who made the list again.
Engaging Local Government Leaders (ELGL) is a member based professional organization that describes itself as "innovative local government leaders with a passion for connecting, communicating and educating." They recently held a Choice Award determined "using two criteria: the number of nominations received by each company (75%) and an evaluation from the ELGL management team (25%)."
Continuing its leadership in civic innovation, the City of Vallejo is implementing an open public records portal. Online at vallejo.nextrequest.com and built by NextRequest, the portal will allow the City to streamline its processes and provide records to the public more easily.
Our CEO Tamara Manik-Perlman and ProudCity CEO Luke Fretwell sat down with Spark Plug Labs President and Founder Monica Phillips on her weekly radio show. Tamara, Luke, and Monica discussed how things like good city websites and public records (FOIA) portals can make interactions with government simpler and easier while also building trust.
This past week, NextRequest presented at the U.S. Conference of Mayors, hosted by Mayor Joe Hogsett in Indianapolis. The conference included talks and panels with cultural, political, and religious leaders from around the world.
“This new portal is another example of how the University is working to increase the efficiency and effectiveness of what we do,” said UNM President Robert Frank. “We already have the sunshine portal for information on salaries and contracts, and our police department offers online access to its reports. This is one more step toward increased openness and transparency at UNM.”
“When I took office in 2010, I committed to making City government more efficient, open and transparent so that our residents could hold us accountable,” said Mayor Mitch Landrieu. “From establishing the City’s Office of Performance and Accountability to launching online tools like BlightSTATUS, NoticeMe, Roadwork.nola.gov and Data.nola.gov, the City of New Orleans is leading the way in providing the public the information it needs
In an effort to further government transparency, the City of Bainbridge Island will launch an Open Public Records (FOIA) Portal on Monday, June 6. The portal, built by NextRequest, can be found online at bainbridgewa.nextrequest.com or through the City website. The public records portal will help connect the public with information that may already exist online.
Leading the way in bringing transparency and openness to local government, San Diego Mayor Kevin L. Faulconer and NextRequest launched an online portal to respond to public records requests – making San Diego the largest city on the West Coast with an open public records portal and the largest in the country to release requested documents.
"At some agencies, commercial—not public—interests dominate the landscape of FOIA requesters." If you have an interest in open and effective democratic government it’s important to understand this fact. Last fall, Margaret Kwoka, a professor at Denver University, published a research paper, “FOIA Inc.,” which reveals...
Just in time for Valentine's Day, our CEO, Tamara Manik-Perlman, had a chance to record an episode of the GovLove podcast from Engaging Local Government Leaders, hosted by ELGL co-founder Kent Wyatt.
The City of Evanston today announced a new online portal that streamlines Freedom of Information Act (FOIA) requests, the first of its kind in Illinois. The portal, powered by NextRequest and available at evanston.nextrequest.com, allows community members and organizations to conveniently submit, track, and browse public record requests online...
The editors of Government Technology magazine and e.Republic Labs recently named NextRequest to their inaugural GovTech100 list of the most innovative companies focused on government. As GovTech mentions, “Something happened to civic tech in 2015. It grew up quickly.” NextRequest is proud to be part of this growth.
Whether you call it FOIA, Access to Public Records, OPRA, FOI, or any number of other names, a government's process of releasing information to the public should be easy, repeatable, and measurable.
NextRequest is the public records management platform powering governments to simplify their FOIA management.