1. How NextRequest Collects and Uses Information
1.1. Account information. If you register for an account on the Service, we require you to provide an email address and password. We use this information to authenticate you on the Service. We also use your email address to send you notifications related to your account and requests.
1.2. Request information. When you make a request, you may provide your email address, name, phone number, address, and company name along with the request. NextRequest shares this information only with the Agency to which the request is directed. The Agency may disclose this information to other parties at their discretion or as required by law, such as in response to another public records request. We use your email address (if provided) to send you notifications related to your requests.
1.3. Requests and replies. Your requests will be made available to the Agency and to the public, if the Agency chooses to make it public. When you respond to Agency activity related to your request, or otherwise post follow-up information to a request—whether on the Service or in response to email notifications from the Service—these posts are made available to the Agency and to the public, if the request is public. You should not include personal information in the content of your requests or responses.
1.4. Communications with NextRequest
1.4.1. Administrative emails. You may occasionally receive emails or other communications from us in connection with the Service. Some of these, such as administrative communications related to your account (e.g., for password or account recovery), you may not be able to opt out of, except by canceling your account.
1.4.2. Other emails. We may also send you other messages, such as updates about the Service, which you can opt out of, either by changing your account settings or using an “opt out” or “unsubscribe” link in the emails themselves.
1.4.3. Information you provide to NextRequest. If you contact us to request support, suggest a feature, report abuse, or for any other reason, we may use this information to improve the Service, develop new services, and take other actions, such as investigating abuse or illegal activity.
1.4.4. We will never email you to ask for your password or other account information. If you receive such an email, please do not reply, but instead forward it to us immediately at firstname.lastname@example.org.
1.5. Automatically-Provided Information
1.5.1. The device or software you use to access the Service may provide information to NextRequest automatically, including metadata related to your requests, information about your hardware or software environment, and your IP address.
1.5.2. We may use information about your operating environment, such as the type of device you are using, the operating system you are using, the version of the browser you are using, and your display type and size, to customize the Service for you. We may also aggregate information about our users' operating environments to understand our users' needs, improve the Service, and develop new services.
1.5.4. NextRequest does not track its users' activity across third-party sites, and does not permit any third-party to collect personal information about our users' activities across websites. The NextRequest website does not respond specifically to “Do Not Track” signals or similar browser- based preferences, because we never enable the tracking of our users.
2. When NextRequest May Share Information
2.1. With Your Consent. NextRequest may share information that you provide as necessary to provide the Service. For example, NextRequest shares any personal information you provide with the Agency receiving your request, and makes your requests (and your follow-up comments on requests) publicly available on the site.
2.2. With Our Service Providers. NextRequest may choose to engage third-party service providers to assist us in operating, enhancing, and improving the Service. These service providers are bound by confidentiality obligations and do not have the right to use any NextRequest user information except as necessary to assist us in providing the Service.
2.3. In Aggregate or Anonymized Form. We may aggregate information about your use of the Services with information about other users in a way that does not identify individual users or their activity. We may share aggregate, anonymous information without restriction.