"If we didn't have one specific system that could receive all of our records requests, I think it would be extremely cumbersome to track every request."
Agency Type:
Public Safety
Budget:
$279,000,000
Requests / yr:
35000
"NextRequest allows us to meet the mission that the City has always had, to be transparent and to be open and to provide what we can."
Agency Type:
Municipality
Budget:
$530,851,000
Requests / yr:
21000
"We rely on these solutions to help us with supporting our agencies."
Agency Type:
State Agency
Budget:
$8,110,000,000
Requests / yr:
4285
“We would have drowned under the increase in requests if it were not for this software.”
Agency Type:
Public Safety
Budget:
$9,371,280
Requests / yr:
3000
"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”
Agency Type:
County
Budget:
$376,000,000
Requests / yr:
2800
“Our public records process prior to using NextRequest was time-consuming and inaccurate.”
Agency Type:
Public Safety
Budget:
$20,000,000
Requests / yr:
2000
“The addition of NextRequest has made it so much easier to track requests throughout our departments.”
Agency Type:
Municipality
Budget:
$176,018,646
Requests / yr:
1200
“NextRequest is web based and very easy to use. Training new users in our department has been painless.”
Agency Type:
State Agency
Budget:
$175,211,959
Requests / yr:
764
"I love the reports showing how much time and money we spend on records requests."
Agency Type:
Municipality
Budget:
$79,000,000
Requests / yr:
742
"NextRequest provides great customer service and actively uses customer feedback to make a great product."
Agency Type:
Special District
Budget:
$753,000,000
Requests / yr:
700
“We love the ease of use of NextRequest! New employees are able to jump right in and start using it.”
Agency Type:
Municipality
Budget:
$85,000,000
Requests / yr:
550
“Overall it has really increased our productivity and streamlined our processes.”
Agency Type:
Education
Budget:
$2,900,000,000
Requests / yr:
500
"Prior to NextRequest, we struggled with tracking, time management, and redactions."
Agency Type:
Municipality
Budget:
$19,651,000
Requests / yr:
462
"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."
Agency Type:
Municipality
Budget:
$110,000,000
Requests / yr:
320
"Tracking every request that comes in while sending automatic reminders to staff has been a big help."
Agency Type:
Municipality
Budget:
$297,604,782
Requests / yr:
300
"Before implementing NextRequest, [records requests] took either the full 10 days or we had to ask for extensions."
Agency Type:
Municipality
Budget:
$345,000,000
Requests / yr:
220
“What’s not to LOVE? The ease of use, the functionality, the updates that are provided, the efficiency!”
Agency Type:
Municipality
Budget:
$5,971,416
Requests / yr:
175
"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."
Agency Type:
Education
Budget:
$219,000,000
Requests / yr:
150
“NextRequest has been very user friendly for myself, my colleagues, and for members of the public.”
Agency Type:
Special District
Budget:
$39,143,840
Requests / yr:
137
"It streamlines the OPRA request process while retrieving communication and documentation."
Agency Type:
Education
Budget:
$60,014,693
Requests / yr:
100
"The phone is ringing less and more people are going to the portal and finding what they need."
Agency Type:
Municipality
Budget:
$73,000,000
Requests / yr:
80
The public records portal will help connect the public with information that may already exist online.
Agency Type:
County
Budget:
$26,709,810
Requests / yr:
50