Case Studies

Meet the governments partnering with NextRequest to tackle FOIA and records requests.

Orange County Sheriff's Office, FL

"If we didn't have one specific system that could receive all of our records requests, I think it would be extremely cumbersome to track every request."

Agency Type:

Public Safety

Budget:

$279,000,000

Requests / yr:

35000

City of Orlando, FL

"NextRequest allows us to meet the mission that the City has always had, to be transparent and to be open and to provide what we can."

Agency Type:

Municipality

Budget:

$530,851,000

Requests / yr:

21000

State of Iowa

"We rely on these solutions to help us with supporting our agencies."

Agency Type:

State Agency

Budget:

$8,110,000,000

Requests / yr:

4285

Minot Police Department

“We would have drowned under the increase in requests if it were not for this software.”

Agency Type:

Public Safety

Budget:

$9,371,280

Requests / yr:

3000

WYCOKCK Kansas

"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”

Agency Type:

County

Budget:

$376,000,000

Requests / yr:

2800

Puyallup Police, WA

“Our public records process prior to using NextRequest was time-consuming and inaccurate.”

Agency Type:

Public Safety

Budget:

$20,000,000

Requests / yr:

2000

City of Prescott, Arizona

“The addition of NextRequest has made it so much easier to track requests throughout our departments.”

Agency Type:

Municipality

Budget:

$176,018,646

Requests / yr:

1200

Wyoming DEQ (WYDEQ)

“NextRequest is web based and very easy to use. Training new users in our department has been painless.”

Agency Type:

State Agency

Budget:

$175,211,959

Requests / yr:

764

Township of Middletown, NJ

"I love the reports showing how much time and money we spend on records requests."

Agency Type:

Municipality

Budget:

$79,000,000

Requests / yr:

742

Port of Seattle, WA

"NextRequest provides great customer service and actively uses customer feedback to make a great product."

Agency Type:

Special District

Budget:

$753,000,000

Requests / yr:

700

Village of Niles, IL

“We love the ease of use of NextRequest! New employees are able to jump right in and start using it.”

Agency Type:

Municipality

Budget:

$85,000,000

Requests / yr:

550

University of New Mexico

“Overall it has really increased our productivity and streamlined our processes.”

Agency Type:

Education

Budget:

$2,900,000,000

Requests / yr:

500

Borough of Belmar, NJ

"Prior to NextRequest, we struggled with tracking, time management, and redactions."

Agency Type:

Municipality

Budget:

$19,651,000

Requests / yr:

462

West Sacramento, CA

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

Agency Type:

Municipality

Budget:

$110,000,000

Requests / yr:

320

City of Chino, California

"Tracking every request that comes in while sending automatic reminders to staff has been a big help."

Agency Type:

Municipality

Budget:

$297,604,782

Requests / yr:

300

Fairfield, CA

"Before implementing NextRequest, [records requests] took either the full 10 days or we had to ask for extensions."

Agency Type:

Municipality

Budget:

$345,000,000

Requests / yr:

220

Township of Eastampton, NJ

“What’s not to LOVE? The ease of use, the functionality, the updates that are provided, the efficiency!”

Agency Type:

Municipality

Budget:

$5,971,416

Requests / yr:

175

Judson ISD San Antonio, TX

"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."

Agency Type:

Education

Budget:

$219,000,000

Requests / yr:

150

Yorba Linda Water District

“NextRequest has been very user friendly for myself, my colleagues, and for members of the public.”

Agency Type:

Special District

Budget:

$39,143,840

Requests / yr:

137

Essex County College

"It streamlines the OPRA request process while retrieving communication and documentation."

Agency Type:

Education

Budget:

$60,014,693

Requests / yr:

100

Middleborough, MA

"The phone is ringing less and more people are going to the portal and finding what they need."

Agency Type:

Municipality

Budget:

$73,000,000

Requests / yr:

80

Putnam County, GA

The public records portal will help connect the public with information that may already exist online.

Agency Type:

County

Budget:

$26,709,810

Requests / yr:

50