How can I get an update about my public records request?

You should receive an email notification any time there is new information related to your records request. If you would like to ask for for an update on your request you can do it in one of two ways: 

1. You can reply directly to one of the notification emails you received from the NextRequest portal about your request. Any reply sent to a request notification email will go directly to the person working on your request. (NOTE: be sure you are replying to an email specifically about your request and not one of the emails about accessing your account, such as a password reset email)
2. You can log into your account and go directly to your request. Once on the request click the Envelope icon in the top right to post your message

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