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How to change which notifications you receive

Default email notifications

By default you will receive email notifications for each of the following actions:

  • Request opened
  • Request reopened
  • Request published
  • Request closed
  • Message added
  • Document released
  • Department changed
  • Due date changed

Steps for changing what email notifications you receive:

  1. Go to the portal for the organization that you submitted the request(s) with
  2. Click SIGN IN in the upper right
  3. Enter your email address and password and click the SIGN IN button
  4. Click SETTINGS in the upper right
  5. Under the Email preferences section uncheck the box for any email notifications that you no longer want to receive. You can use the All checkbox at the top of the list to change the behavior for all email notifications.
  6. Click the SAVE button at the bottom of the screen

Updated on:

June 14, 2018