Case Studies - Cities & Towns

Municipalities automating FOIA and records requests.

Fairfield, CA

Before implementing NextRequest, [records requests] took either the full 10 days or we had to ask for extensions.

Agency Type:

Municipality

Budget:

$345,000,000

Requests / yr:

220

Village of Niles, IL

“We love the ease of use of NextRequest! New employees are able to jump right in and start using it.”

Agency Type:

Municipality

Budget:

$85,000,000

Requests / yr:

550

Township of Eastampton, NJ

“What’s not to LOVE? The ease of use, the functionality, the updates that are provided, the efficiency!”

Agency Type:

Municipality

Budget:

$5,971,416

Requests / yr:

175

City of Chino, California

"Tracking every request that comes in while sending automatic reminders to staff has been a big help."

Agency Type:

Municipality

Budget:

$297,604,782

Requests / yr:

300

City of Prescott, Arizona

“The addition of NextRequest has made it so much easier to track requests throughout our departments.”

Agency Type:

Municipality

Budget:

$176,018,646

Requests / yr:

1200

West Sacramento, CA

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

Agency Type:

Municipality

Budget:

$110,000,000

Requests / yr:

320

Middleborough, MA

"The phone is ringing less and more people are going to the portal and finding what they need."

Agency Type:

Municipality

Budget:

$73,000,000

Requests / yr:

80

Borough of Belmar, NJ

"Prior to NextRequest, we struggled with tracking, time management, and redactions."

Agency Type:

Municipality

Budget:

$19,651,000

Requests / yr:

462

Township of Middletown, NJ

"I love the reports showing how much time and money we spend on records requests."

Agency Type:

Municipality

Budget:

$79,000,000

Requests / yr:

742