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Product Manager

San Francisco, CA

Product

Full Time

NextRequest is growing, and we’re hiring our first full-time Product Manager to help us realize our vision of making it as simple and easy as possible for governments to manage and respond to public records requests. We’re a small, mission-driven team committed to using technology and design thinking to reshape how the public interacts with government. As Product Manager, you’ll play a pivotal role in building a product that builds trust between government and the public and makes a historically onerous and paper-based process fast, secure, and user-friendly.

In this role, you’ll work with leadership to synthesize market research, user feedback, technical approaches and business requirements from across the company into a vision for the product, then help break it down into objectives that enable the team to execute it. As Product Manager you will play a central role that touches every part of the company, as well as the government customers we work with and the millions of people that they serve.

What You’ll Do

  • Gather information from  founders, customers, designers, engineers, and support and sales staff to inform the product vision
  • Set the high-level product vision and scope and prioritize specific tasks that will allow us to execute it
  • Build buy-in for the product roadmap with both colleagues and customers
  • Set goals and define and evaluate quantitative and qualitative measures of success for those goals
  • Analyze business and customer data to gain insight and track progress towards company goals
  • Monitor emerging market, technical, and regulatory trends to develop a future-focused vision that anticipates changes that would affect the product direction

What We’re Looking For

  • At least two years (preferably four years) of experience as a Product Manager for a web application, preferably at an early-stage company or in another fast-moving environment
  • An approach that ensures that input from all relevant sources informs product decisions
  • Experience balancing divergent priorities and emergent needs with the ability to take decisive action and maintain focus
  • Ability to define a clear product plan and build buy-in across the company
  • Comfort with both creating a high-level roadmap and breaking features into detailed user stories for our designer and engineers.
  • Excellent written and verbal communication skills for both technical and non-technical audiences
  • Experience working with distributed teams
  • Ability to be patient, persistent, and creative while working in the context of government laws and regulations
  • A collaborative, empathetic, adaptive, ethical, and positive approach

NextRequest is a fast-growing, VC-funded company whose platform has been adopted by prominent and innovative governments like Los Angeles and San Francisco, along with states, universities, and public agencies. If you share our desire to use technology and design thinking to build trust and reshape how the public interacts with government, this could be the role for you.

We value diversity and we are committed to a working environment that reflects our community. We especially encourage applicants who are underrepresented in the tech industry, including women, people of color, and LGBTQIA candidates. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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